Fixing a Silent Alarm on HTC Hero

OK, so I was using an alarm to remind me to do something, but when the alarm went off there was not sound, it only vibrated.

I went through all the settings but couldn’t get it to sound.

Eventually I found the solution on this forum: when selecting what alarm sound to play, on the multiple choice menu,

A screenshot of the Alarm Sound Menu on my HTC Hero

A screenshot of the Alarm Sound Menu on my HTC Hero

use the volume control to adjust the Alarm Volume (this is different from Ringer Volume). Turn up the alarm volume to the desired level and test the alarm again.

Adjusting the Android Alarm Volume

Adjusting the Android Alarm Volume

It should work now.

This works for the HTC Hero, and I expect will be the same for other phones using the Sense UI. It may also work for other Android phones, based on my fiddling with the Android emulator. Does it work for you? Why not tell us what phone it worked for in the comments below.

EDIT: (13/03/2010 09:10) Made introduction a bit clearer about the nature of the problem (alarm goes off but without sound) and added final paragraph about what phones this may work for (potentially all Android phones if the emulator is anything to go by)

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19 Comments

  1. Jamie
    Posted 3 March, 2010 at 16:51 | Permalink

    Thank you! Frustrating problem to solve, but this worked like a charm for me.

  2. Posted 4 March, 2010 at 15:40 | Permalink

    @Jamie

    “Frustrating problem to solve”

    Tell me about it! I thought my phone was broken at first, thankfully it wasn’t

  3. Marie
    Posted 5 March, 2010 at 00:06 | Permalink

    Thank you so much for this!

  4. Hal
    Posted 8 March, 2010 at 19:36 | Permalink

    Thanks a lot. This was a lifesaver.

  5. SirArturo
    Posted 12 March, 2010 at 09:45 | Permalink

    Works great! Thanks for help.

  6. bob
    Posted 13 March, 2010 at 02:03 | Permalink

    this will not work all the time. trust me, i’ve tried all the “fixes”. until google fix the firmware to speak with the hardware properly, the software clock pauses/switches off after a period of time in standby mode. this makes it “miss” the clock and so the alarm doesn’t spring. alarm going off and not making a sound/vibrating is a minor issue compared to alarm not going off at all…

  7. Posted 13 March, 2010 at 09:59 | Permalink

    Indeed Bob, this will not fix an alarm that does not go off at all. This fix is specifically dealing with when the alarm triggers but doesn’t make the alarm sound.

    If you’re having issues with the alarm not triggering at all, then that is another problem entirely.

    Fortunately I’ve not encountered the problem you describe, yet, but I can imagine it’s incredibly frustrating, especially if it’s something that Google has to fix and you can do nothing about

  8. lzb
    Posted 15 March, 2010 at 08:06 | Permalink

    THANKS!!! Been late at work lately because of this!

  9. Steve
    Posted 20 March, 2010 at 20:28 | Permalink

    Thanks for the fix! more useful than any of the postings on AndroidForums, now I get my wakeup alarms again.

  10. sara
    Posted 3 June, 2010 at 20:36 | Permalink

    I have one problem, can anyone help me?
    I want to change my alarm sound, I want my alarm sound to be a music from my music list. Does it work?

    Sorry for my bad english :)

    • Posted 8 June, 2010 at 11:37 | Permalink

      I’m afraid I don’t know if that’s possible on the HTC Hero, but good luck trying to find out!

  11. Ejike Jude
    Posted 24 June, 2010 at 08:08 | Permalink

    volume is not working but the media is playing the videos.

  12. maggie
    Posted 14 July, 2010 at 15:04 | Permalink

    did not work for my HTC Tatoo:(

  13. Sam
    Posted 14 September, 2010 at 18:49 | Permalink

    Thanks so much for posting the solution to this irritating problem…was about to uninstall some apps to see if they had caused the sudden loss of sound.

    Sara – to put own music as alarm you can use free app called Ringdroid…it allows you to use any sound file as alarm or ringtone or notification.

  14. Kevin FitzGerrell
    Posted 26 October, 2010 at 20:38 | Permalink

    Thanks, great post. Fixed the problem on my HTC Magic with Sense UI update.

  15. young
    Posted 5 December, 2010 at 04:06 | Permalink

    didn’t work on my htc wildfire

    still just showing the alarm clock animation without sound

    this is extremely annoying… this kind of problem shouldn’t even exsist on a phone of this caliber, quite disappointed >_<

    i overslept so many times since getting this phone!

    • Posted 5 December, 2010 at 13:13 | Permalink

      Sorry to hear this fix didn’t work for you.

      I have had issues with the alarm not triggering when it’s supposed to (which can be fixed by restarting the phone until it happens again), but that’s a separate issue.

      If you do find a solution, it’d be great if you could come back and share it here so others can benefit from it.

      Good luck!

  16. Klavutso
    Posted 26 April, 2011 at 09:13 | Permalink

    I did not work for me at first try, but was working for the second one. I do not know what was the difference.

    Thank you much :-)

  17. toni
    Posted 15 July, 2011 at 09:16 | Permalink

    thanks a lot! :D

2 Trackbacks

  1. [...] software, customizing phone etc); then I found this advice on another site, and cured the problem! Fixing a Silent Alarm on HTC Hero Chris Bunney I had *not* expected the alarm to have its own volume setting; when I adjusted the volume control [...]

  2. By My new phone a HTC Hero | Delodder.be on 26 March, 2010 at 19:40

    [...] is only set back is the alarm clock. It does not work even this very moment. I thought this: Fixing a Silent Alarm on HTC Hero, was a possible fix, no it wasn’t. Still looking for a solution now trying to set two alarm [...]

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